冲突与革命Conflict and Resolution, 2E 免费 夸克云 mobi azw3 pdf 下载 chm snb

with thoughtful, current perspectives on such issues as race, gender, and cultural expectations as they arise, the author explores such key topics as:

· the nature and sources of conflict, and ways of resolving it;

· negotiation -- theories, approaches, and practical techniques;

· mediation - models, skills, and practicing neutrality;

· the arbitrator's role in resolving disputes;

· other adjudicative and nonadjudicative processes;

· policy issues, such as institutionalizing and regulating ADR;

· ...and all the crucial trends in this growing area of today's legal practice!

Giving readers the opportunity to apply theory to real-life situations and test newly-learned skills, the author includes role plays and skill development exercises, as well as detailed discussions of ethical issues and practical applications in various spheres where disputes commonly arise--from families and schools to construction projects and the environment.

Deface

Acknowledgments

1 Introduction

Introductory Notes

Conflict's Impact and the Necessity of Understanding Conflict

Conflict Is Pervasive

Reaction to Conflict

Sources of Conflict

Overview of Conflict Resolution Processes

Negotiation

Mediation

Arbitration

Other Processes

The Court System

Exercises

2 Conflict

Introduction

What Is Conflict and How Is It Perceived?

Sources of Conflict

Miscommunication

Differences

Anger, Mistrust, and Fear

Responsibility

Expectations and Roles

Resources

Difficult People

Summary

Exercises

3 Negotiation

Introduction

Negotiation Theories

Competitive Approach

Cooperative Approach

Distributive vs. Integrative Bargaining

Linking Issues

Flexibility

Examples

One-Text Approach

Theory Summary

Preparation for Negotiation

Factual Preparation

Role-Playing

Other Determinations

Time, Place, and Parties

Flexibility

Essential Steps in the Process

Preliminary Negotiations

……

4 Mediation

5 Arbitration

6 Other Forms of Dispute Resolution

7 Policy,Ethical,and Practice Issues

Appendices

Bibliography

Index

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